SERA Support

Contact

If you need help with SERA, email fohnemueller@gmail.com. If possible, include your SERA and iOS versions and the steps needed to reproduce the issue.

Please leave out lab reports, results and screenshots that contain personal health data.

Import a lab report

Tap + in SERA to choose a PDF, select photos, scan with the camera or enter results manually. Compare values, units, reference ranges and the collection date with the original before saving. You can add missing details in the review screen.

Save to Apple Health

With your permission, SERA can save compatible individual measurements with a confirmed collection date and time to Apple Health. You can control this in the import review screen. Full lab reports and reference ranges stay in SERA.

Manage reports and settings

Delete reports in the Reports tab. You can remove your optional first name in Profile. Manage measurements already exported to Apple Health separately in the Health app.